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Terms and Conditions

REFUNDS, REPLACEMENTS AND CANCELLATION TERMS

Angling Publications Ltd will accept returns for refund or exchange within 14 days of the date of despatch. Only goods returned in their original packaging and undamaged will be accepted.

Damaged goods: If goods are visibly damaged on delivery then it is advisable to sign any delivery note accordingly. Angling Publications Ltd will accept damage returns for exchange within 14 days of the date of despatch.

Should your items not be delivered as expected please notify us within 14 days of your expected delivery date to arrange a replacement item. Please note failure to notify us within the set period will result in only an exchange being offered, no refunds will be given. Your refund will be credited to the original payment card.

Under the Consumer Protection (Distance Selling) Regulations, you have up to 7 working days after you have received your delivery to cancel your order (other than in respect of goods made to your specification or clearly personalised. Any delivery charges will be refunded, however, if only part of your order is cancelled, the delivery charge will not be refunded.

Any returns should be sent to: Mail Order Returns, Angling Publications Ltd, Regent House, 101 Broadfield Road, Sheffield, S8 OXH.

Please include the delivery note despatched with your order containing the order reference number and state clearly the reason for returning the item.

Once we have received your return at our warehouse we will process your return within 24 hours. You should expect to see your refund in your account within 5 working days, please note some banks may take longer than 5 working days to process refund payment.

For further information please contact: enquiries@thecarpstore.co

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